Privacy Policy

Terms and Conditions and Privacy Policy

Reading these Terms and Conditions and Privacy Policy you enter into an agreement with Emma Lannigan. These cover and include all services and products provided by Emma Lannigan.

Business Insights

Emma Lannigan is a qualified and experienced marketing professional with a BA (Hons) Business and Marketing Degree and Post Graduate Diploma (Chartered Institute of Marketing). Emma also continues her professional development through attending courses, conferences, business summits, mentoring, online courses and reading materials. Therefore any information or guidance provided Emma is well researched. However, it is it not prescriptive, and all clients have free will to chose which focus and actions they will take. And the results are therefore are the Client’s liability.

Coaching and Energy Insights

Due to the nature of wellbeing, self care, personal development and coaching, always see your GP or medical consultant when and if you have any physical or mental health problems or serious injuries.

Advice given by Emma Lannigan is professional and can also be spiritual in nature and based on an intuitive reading of energy fields. This advice should be used for informational purposes only.  Emma Lannigan is not a licensed medical practitioner, does not diagnose conditions, does not perform medical treatment, does not prescribe substances, and does not interfere with the treatment of a client by a licensed medical professional.  

In respect of Reiki treatments complementary therapies are not a replacement for traditional medicine and in some cases you might be asked to seek medical consent for treatment.

All Clients and Website Use

All Clients bear the responsibility for any decisions they take based on the information provided by Emma Lannigan and through this website. While I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Emma Lannigan be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever in connection with, the use of this website.

While the spiritual services Emma Lannigan offers are limited, it is important to share, based on features/ blogs or monthly group distance reiki services provided in the Empowered Living Club, due to the intangible nature of spiritual services I am obliged, by law, to state all intuitive services including, but not limited to, guidance, readings and consultations, are for entertainment purposes only. They are not to be used as a substitute in any shape or form for professional medical, financial or legal advice. These services are not suitable for persons under the age of 18.


Emma Lannigan is committed to making information available for everyone regardless of browser choice or user disability. Every effort is made to keep the website up and running smoothly. However, Emma Lannigan takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Emma Lannigan owns the copyright to all of the material and content used on this website, including copy and photographs.

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of this website without written consent from Emma Lannigan, unless it is shared in its entirety and the source is quoted ( Emma Lannigan.)


Everything discussed in session or via electronic communication including Facebook Page messages and direct email remains completely confidential by both parties. Any information you are given before, during or after a session is not to be repeated or replicated as your own.

All clients are notified and ask for consent, and in wellbeing and coaching sessions will sign consent for Emma Lannigan to make professional notes about the session. This is for insurance purposes and allows Emma to deliver the service and/ or product to you with the highest standards and professionalism. All written notes are stored in a safe and locked unit. Client paper records that are lapsed for 3 years or more are deemed out of date and will be destroyed securely.

If you have information that requires updating please contact Emma Lannigan and these updates will be made within 48 hours of the request. Clients have the right to ask to view their records and this can be arranged at the next scheduled appointment.

Bookings, Payments and Cancellations


Coaching appointments can be arranged by phone, text, email and via the Facebook Page messages. The confirmation for the appointment will be sent via email and or text as agreed. All further coaching communication will be via email, this includes appointments, follow up emails and task/ resources information. Payments for all in person and online coaching sessions is due before of on the day of the session and paid via bank transfer.

A minimum number of coaching sessions for active coaching require full payment in advance. Cancelled appointments less than 24 hours will receive no refund. Cancellations prior to this will be rescheduled.

Insight Coaching clients require payment in advance of each session ie, payment one session in advance. When you start your programme you will be required to make the first session payment in order to confirm your appointment. Cancellations will be rescheduled. However, if a cancellation is made with less than 48 hours there will be a 50% fee to cover the preparation of the session.

Payments to be made by online bank transfer.

Business Insights Marketing Mentoring

Marketing mentoring appointments can be arranged by phone, text and email. The confirmation for the appointment will be sent via email. All further coaching communication will be via email, this includes appointments, follow up emails and task/ resources information. Payments for all in person and online mentoring sessions is due before of on the day of the session and paid via bank transfer.

A minimum number of mentoring sessions might apply and will require full payment in advance. Cancelled appointments less than 48 hours will receive no refund. Cancellations prior to this will be rescheduled.

Mentoring clients require payment in advance of each session ie payment one session in advance. When you start your programme you will be required to make the first session payment in order to confirm your appointment. Cancellations will be rescheduled. However, if a cancellation is made with less than 48 hours there will be a 50% fee to cover the preparation of the session.

Invoices will be sent in advance of your session for payment to be made by bank transfer and received before the session as above.

Empowered Living Club

The online membership club is by monthly recurring subscription via PayPal. You can cancel this service at anytime. Once we receive your payment cancellation you will be removed from the Facebook Group and removed from the ELC emails. You might continue to receive emails from Emma Lannigan, however you can unsubscribe from these at any time they are no longer relevant to you. No information is stored other than your email address which is held securely within MailChimp.

Reiki Teaching

A non refundable deposit will be required to secure your training place. The remaining amount is due 4 weeks before the course start date. If the payment is not made the student will be contacted by email and text. Where the payment is still not received within 7 days the place will be released allowing 3 weeks to find a replacement student or postpone the training.

Workshops/ Courses

Payments for all individual private workshops and courses are required in full payment in advance. These places are not refundable. However, if you are unable to attend due to illness, your place will be transferred to the next available training date. Payments can be made by bank transfer or PayPal. Corporate talks and workshops will be invoiced as per company payment schedules. In the event a company needs to cancel a workshop within 14 days of the event no refund will be given. 14 days prior to this 50% refund. Due to materials being printed and time blocked out. In the event the workshop is required to be rescheduled to a new date there will be additional fees.

Reiki & Energy Mentoring Sessions

Appointments can be arranged by phone, text, email and via the Facebook Page messages. All appointments will be confirmed by text, therefore a mobile number needs to be supplied at the time of booking.

Payments for reiki can be made in cash or via bank transfer on the day of the appointment.

If you need to cancel your appointment and reschedule please allow at least 24 hours notice. This allows time to offer this appointment to another client, and also saves in time and cost of the room set up and preparation. If you cancel on the day of your appointment a full fee will be requested. If you have an ongoing pre paid package your cancelled appointment will be deducted from your package.

Where you have purchased a package of treatments, please be advised the package is valid for 8 weeks from date of the first session. If you are unable to arrange the package sessions within this period, by discretion an additional 4 weeks might be offered. After 4 months the package will have expired, with no refunds available.

Gift Voucher Orders
Gift Vouchers for Reiki can be arranged by phone, text, email and via the Facebook Page messages.

On placing your order the name of the recipient and address to send the voucher to will be required. Payment is also required at the time of ordering.

Payments can be made by cash or bank transfer and PayPal. Once payment is received your Gift Voucher will be ready for collection or where posted, will be sent First Class Royal Mail.

Gift Vouchers are valid for 4 months.

Emma Lannigan will not be held liable for any loss or damage to your order in the post. Please contact Emma Lannigan in the cases where your Gift Voucher has not been received.

Packages and Gift Vouchers are not transferrable and no refunds can be given.


Payments made in cash at the session or via bank transfers. Currently no card payment facilities are available.

When choosing PayPal to pay for your chosen service you will need to read the terms and conditions and privacy related to their website.

Privacy Policy

Within my business, Emma Lannigan, I am committed to maintaining the trust and confidence of visitors to my website and subscribers to my newsletter. Here you’ll find information on how I manage data collected from visitors to my website, or when someone subscribes to my newsletter.

Visitors to my Website
When someone visits I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone individually. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can find more information on how cookies are used on this website in the Cookies Policy below.

Newsletter Sign Up
As part of the registration process for my newsletter, I collect limited personal information. I use the information for a couple of reasons: to tell you about things where you have indicated an interest; to contact you when I need to obtain or provide additional information; to check my records are right and to check every now and then you’re happy and satisfied. I don’t rent or trade email lists with other organisations or businesses.

I use a third party provider, MailChimp, to deliver my newsletter. I gather statistics around email opening and clicks using industry standard technologies to help monitor and improve my newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of my newsletters.

Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Cookie Usage

What are cookies?

Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit the official ICO website at or

What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you’ve ever placed items in a websites basket, had to leave the site and returned later to find the items still in your basket, this is an example of a cookie in action. Cookies also ensure that any adverts you see online will be more relevant to your interests.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor the site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your browsing experience.

Types of cookies

Strictly necessary cookies

These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for may not be provided.

Performance cookies

These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies

These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you’ve made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

Please be aware that cookies can be deleted from your browser settings after you have left the site (or finished with your session).

Access to Your Personal Information

You are entitled to access the personal information that I hold. If you have any questions/comments about privacy, please email your request to

Changes to this Privacy Notice

I keep my privacy notice under regular review. Changes and clarifications will take effect immediately upon there posting on this website. This privacy notice was last updated on 12 February 2020.